Privacy Policy

Who are we?

Rugged Interactive is a Cornish company established with the aim of using technology and high-quality engineering to make it easier for everyone to get fit and remain healthy.

Here at Rugged Interactive we take your privacy very seriously and will only use your personal information to help provide the products and services you have requested from us.

However, from time to time we would like to contact you with details of our latest products, offers, competitions and news via email. You can unsubscribe at any time by clicking the link at the bottom of the email.

We will not pass on any of your personal information to third-parties and promise to keep your details safe and secure.

What information does Rugged Interactive collect about me?

We collect basic information from you when you sign up to our email newsletter or send us an email enquiry, such as name, address, email address and phone number. When you purchase products, we may collect further information such as an alternative email address, phone number and delivery address. We also record information when you contact us and sometimes add notes explaining what you asked and how we responded. We also use cookies on our website to collect information about user experience to help us improve our site.

How does Rugged Interactive use information about me?

• Process orders you have made with us
• Send you communications which you have requested and that may be of interest.
• Dealing with entries in a competition
• Seek your views or comments on the products we provide

We also use information about you to improve our website and email newsletters. We will monitor our open and click rates of our email newsletters and change the content based on what you do and don’t read. This means we can ensure only relevant information that we think you would be interested in is sent to you. But remember, you can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of the email.

We will sometimes pass on open rate and click rate data to our marketing agency so they can ensure our direct marketing is published effectively. But they will not use any of your personal information such as name, phone number, address and email address for our or their marketing purposes.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2018.

If you have any questions regarding our privacy policy or would like your details removed from our system then please do get in touch.

Call us: +44 (0) 1726 981 123

Email us: hello@rugged-interactive.co.uk